The Care Quality Commission (CQC) would like to hear your experiences as it begins its inspection of Blackpool Teaching Hospitals NHS Foundation Trust later this month.

The CQC is the independent regulator of health and adult social care in England. It monitors, inspects and regulates services to make sure they meet standards of quality and safety. They then publish their findings, including performance ratings, to help people choose their care.

The CQC Blackpool Hospital Trust Follow-Up Inspection, which begins on 21 September, will be focused on particular areas from the previous Inspection Report (2nd April 2014) so there is no large scale public event this time around.

Instead the CQC is interested in patients and families giving their experiences individually. The three areas they will focus on will be accident and emergency, maternity services and governance (issues such as complaints or leadership) as they want to see how these have developed in that time. However, if people have other important things to say about the Trust’s services they would still like to hear from them about these.

20150821 Blackpool T Hosp Inspect 21 Sept - Share Your Experience poster V1 CP-page-001The CQC would like to hear from people who have used the Trust services within the last year whether their experiences are good, bad or mixed. They can also say where they would like to see the Trust make improvements. These experiences are important as the inspection team will consider them when they are thinking about the areas and departments that they will inspect.

You can share your experiences with the CQC in the following ways…


 

ENDS                   

Notes to editors:

  • NHS Fylde and Wyre Clinical Commissioning Group (CCG) is the organisation responsible for planning and buying health services in the area to meet patients’ needs. This is known as ‘commissioning’.
  • Led by family doctors (GPs), the CCG currently serves a population of 152,000 people across approximately 320 sq km of coast and countryside. The majority live in the urban towns of Fleetwood, Thornton, Poulton-le-Fylde, Kirkham and Lytham St Annes, but a significant proportion live in rural villages.
  • The CCG receives a set amount of money from the government – around £200million in 2014/15 – and is committed to spending this wisely for the benefit of local people.
  • Giving you more choice is a priority of the modern NHS. More information is available at fyldeandwyreccg.nhs.uk/choice
  • The NHS Constitution sets out your rights as an NHS patient: nhs.uk/choiceintheNHS/Rightsandpledges/NHSConstitution/Pages/Overview.aspx
  • There are many ways to get involved in health service developments, including joining our Influence membership scheme or your practice’s patient participation group.