A new online mental health and wellbeing support service has helped more than 150 local people since it was launched less than six months ago.

NHS Fylde and Wyre Clinical Commissioning Group (CCG) commissions Big White Wall (BWW) to provide safe, anonymous online mental health and emotional wellbeing support for residents over the age of 16.

Big White Wall provides a supportive, online community to give help when you’re feeling down. A choice of safe therapeutic services is accessible online; these include Talkabouts, where members can talk to others in the Big White Wall community who share similar experiences, and creative art and writing therapies which can help to put difficult feelings into words.  Members can vent and express how they feel in images by making ‘Bricks’ on ‘The Wall’.  In addition a wide range of self-help material is available to users. So anyone who may be struggling can get support at a time that suits them, from the comfort of their own home.

As an anonymous service, BWW removes the barrier of stigma, helping people who may not normally seek help for their mental health issues to get the support they need.

According to the latest figures, 73 per cent of those who have used the service have shared something for the first time. Moreover, 95 per cent said they felt better than they did before using BWW.

BWW has no waiting lists and is available 24/7. It is professionally staffed at all times, providing help and support to its members at whatever time suits them.

It’s estimated that over 18,000 people in Fylde and Wyre have depression, anxiety, or another common mental health problem – that’s enough to fill the Blackpool Tower Ballroom seven times over.

Dr Kath Greenwood, a local GP and clinical lead for mental health, dementia and learning disabilities at NHS Fylde and Wyre Clinical Commissioning Group (CCG) said: “We’d like to remind local residents that there is help for mental health issues available, whenever they need it. There are many options, including a visit to your GP or going direct to www.bigwhitewall.com. The fact that Big White Wall has now supported over 150 local people shows that it really makes a difference.”

Fylde and Wyre residents aged 16 or over can join BWW simply by entering their postcode on www.bigwhitewall.com.

Equally, if you know someone who is suffering, reach out to them and let them know that you, and BWW, are there to support them. 





For more information please contact the media team at NHS Midlands and Lancashire CSU by calling 01772 214213.