How you shaped our plans

Over six months during 2013/14, we conducted a major engagement exercise with partners and the public to inform our long-term vision for the future. We had contact with thousands of people through focus groups, drop-in listening events, workshops, traditional and new media, and the use of partner agencies. We also commissioned independent researchers Ipsos MORI to carry out a representative telephone survey of just over 1,000 people during February 2014.

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It was reassuring that the vast majority of the people we spoke to were in agreement about what our health services should look like in the future.

The vision – described in our 2030 Vision for Health and Care in Fylde and Wyre ( pdf | 625.7 KB ) – will inform our detailed commissioning planning over the coming years.

Taking on board people’s feedback, it outlines how we intend to address the challenges we face. We believe that we will only meet the health challenges facing us if local people are empowered to make informed decisions about their health and healthcare, and are enabled to participate in shaping the development of health and care services.

For this to happen, the CCG will need to work with its partners as well as the public, patients and their carers to ensure people have the knowledge, skills and confidence to be able to take ownership of their own health and wellbeing. It will also require the relevant organisations to work together to provide joined-up support and care tailored to the needs of individuals and their communities.

GP practices will be at the heart of making these changes happen. As well as coordinating a patient’s individual care, practices will work with patients and other partners to decide how to best tailor services to meet the needs of local people.

We are now talking to practice staff to agree how groups of practices will come together in geographical neighbourhoods to coordinate services, and what support they will need to do this. This will involve practices coordinating doctors, nursing teams, pharmacy, social care, the voluntary sector and other professionals so they deliver a joined-up service in different community settings, including people’s homes.

It will also involve practices working in partnership to determine what services are needed to meet the needs of their population. This new way of working has been strongly supported by people living in Fylde and Wyre.

By way of example, the MORI telephone survey revealed the following:

  • 83% support GP practices working together to address the challenges faced by the NHS
  • 85% agree that GP practices should have more responsibility for coordinating their care
  • 74% agree that GP practices should make sure services meet the needs of their particular population
  • 88% would like more advice and support to manage their health condition at home

We recognise that we cannot do this alone. We need to strengthen how we work with partner organisations such as local authorities, other commissioners, NHS and non-NHS providers, the voluntary sector and advocacy groups in order to make our vision a reality. We also recognise the enormous contribution of carers, who we consider to be key partners.

Some very interesting insight about the way we communicate also emerged from the engagement activity, and so we are also updating our communications and engagement strategy as a result.

To request a hard copy of the Fylde and Wyre 2030 Vision for Health and Care, email enquiries@fyldeandwyreccg.nhs.uk or call 01253 306400.

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